Our services

At Info Dorais, we simplify IT: troubleshooting, optimization, business email and server support. Whether you need one-time assistance or ongoing help, we provide clear and efficient solutions.

Fast supportRemote whenever possible to reduce delays and costs.
Long-term fixesWe address the root cause and explain how to prevent it.
Small business & home usersAn approach adapted to your reality, without heavy jargon.

Main services

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Technical support

Technical support (PC/Mac)

Diagnosis, troubleshooting, optimization, cleanup, installation and configuration.

  • Performance tuning
  • Software installation and updates
  • Data migration and transfer
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Remote support

Remote assistance

Fast help through Quick Assist on Windows or AnyDesk when needed.

  • Immediate support when available
  • Clear step-by-step explanations
  • Follow-up after the intervention
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Professional email

Professional email

Domain-based email, PC/mobile configuration, best practices and reliability.

  • Outlook / Apple Mail / Android / iOS setup
  • Email migration and troubleshooting
  • Anti-spam and deliverability guidance
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Servers and VPS

Servers & VPS

Deployment, maintenance, optimization, HTTPS/SSL, backups and foundational security.

  • Installation and configuration
  • Maintenance and updates
  • Optimization and best practices
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Networking and Wi-Fi

Networking & Wi‑Fi

Coverage, stability, router/mesh setup and optimization.

  • Coverage analysis
  • Performance and stability tuning
  • Equipment configuration
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Security and backups

Security & backups

Prevention, cleanup and simple backup planning.

  • Removal of unwanted software
  • Security advice and password hygiene
  • Local or cloud backups

For home users

We help you solve everyday computer issues and keep your setup stable.

  • Slow computer, errors, updates
  • Email, printers, Wi‑Fi
  • Transfer to a new PC

For small businesses

Support and guidance for workstations, email and online services.

  • Workstations and business email accounts
  • Servers/VPS, websites, DNS, SSL
  • Procedures, backups, best practices

How our IT support works

A simple, efficient process with no surprises.

1
ContactYou message or call us. We clarify what you need.
2
DiagnosisRemote or on-site depending on the situation.
3
SolutionWe apply the fix and confirm everything is working properly.
4
Follow-upWe leave you with recommendations to help prevent the issue from coming back.
Request a quote Remote support Call: (450) 241‑0302
📧 contact@infodorais.com 📞 (450) 241-0302 🕘 Mon–Fri 8am–7pm • Sat–Sun 9am–5pm